Sharraxaadda

Reported to Landlord and 311 and still no results. Have 3 small children and 2 are currently sick. Absolutly no hot water or heat. Want this taking care of ASAP being that I have small children whom are already sick due to the circumstances. If I still don't get results my next step would be to notify Help Me Howard. This is a very serious matter especially when children are involved.