did the city actually fix it though?

Thank you for contacting the City of Raleigh. Your service request ID is #429364. We will be posting additional updates about your request as we have them.

This issue has been closed. If the problem persists, please re-open this issue and give us more detailed information on how to identify the location of the problem - then we will get right on it. Thanks a lot for reporting!

City did not provide a resolution yet again

Thank you for contacting the City of Raleigh. Your service request ID is #432002. We will be posting additional updates about your request as we have them.